Prompt Critical Solutions Blog

3CX Partner

Prompt Critical Solutions (PCS) has been using 3CX for Voice Over IP (VoIP) solutions ever since the company was founded in 2016 (even before if we are being fully transparent). As is the case with many solutions, one starts off simply using a product. Then, once you are sufficiently happy

80mph speed limit sign alongside an open highway with mountains in the background

Cable Speed Table

This won't be a long-winded blog post about the evolution of cable standards over the years, nuances of wire gauge and twist rates, and all the various connectors that can be used. There are so many other sites that have covered this, and entire novels could be (and have been)

Link in chain breaking

Microsoft... You Are WEAK!

As one goes about shoring up their IT security, one aspect of the process is limiting (or authorizing) the methods in which a "secure connection" is established. A secured cryptographic connection basically has 2 components, the "protocol" portion, and the "cipher" portion. Together these create what is called a "cipher

Shrinking a 20TB Virtual Disk Formatted With ReFS

Let us start with a bit of backstory before we dive into the "how to" portion shall we? In the early days of using Veeam, the original backup and replication server I started with was a bare metal/physical server. The primary repository had a capacity of 20TB of usable

Block view of a heavily fragmented drive

Lessons Learned In Pain: Disk Defragmentation

The joke is that the definition of an expert is someone who's made all possible mistakes in a very narrow field of study. Well... Apparently I'm not an expert yet because I just had made a mistake this past week. Hopefully by sharing this, someone else can learn from my

A fish jumping from a bowl that has many fish over to bowl which is empty

A Leap of Faith & A Taste of Freedom!

The day has finally come where Prompt Critical Solutions is officially a 24/7 business. Up to this point, I've been juggling a day job at a bank alongside of servicing clients. While the dual income was nice... and needed to help buy valuable infrastructure to start the company without

Gold bars being pulled from a water bath

3-2-1-1-0 Rule for Backups: The New Gold Standard

Revisiting An Old Friend The 3-2-1 rule for backups has been around for decades. It's a rather simple principle you can find documentation on almost anywhere backups are discussed. The rules are as follows: * 3 copies of your data * 2 media types * 1 copy is off-site 3 Copies of Your